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FAQ - Frequently Asked Questions Pre-Sales Questions Q. Will you place ads on my site?
A. We will NOT place ads on your site.
Q. Do you allow sites to advertise for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. Currently we only accept PayPal
Q. Do you allow adult sites?
A. No, adult/illegal material hosted is strictly prohibited on our server.
Q. Do you allow torrent sites?
A. No, strictly prohibited!
Q. How long does it take to setup my account?
A. Once we receive your order and verity your payment with our fraud checks, your account will ready as soon as possible. Usually it can be within 24 hours to 48 hours.
Q. Are there any hidden costs, or setup fees?
A. No
Q. Can I password protect directories?
A. Yes you can password protect directory's within CPanel.
Q. Do you offer telnet or shell access?
A. No due to security reason's we do not offer telnet or shell access.You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.
DNS Q. What do I set my domains name server's to?
A. Please read your welcome e-mail if you have lost your welcome email you can email us requesting your DNS.
Billing Q. How do I get the 7 day money back?
A. Simply email us your username, password, and why you wish to cancel within 7 days, and we process your refund in less then 48 hours.
Q. How do I make a payment?
A. All online payments are recurring. Your payment will automatically be deducted.
Q. How do I stop billing?
A. If you wish to close your account simply email us your username, password, and why you wish to cancel. You must also include "I give you permission to delete my website and all of it's content."
Control Panel Q. Do you have a manual for our control panel?
A. Go to http://www.cpanel.net/docs/cpanel/
Q. Where do I go to login to my control panel?
A. You go to http://www.yourdomain.com/cpanel
Q. How do I make sub-domains?
A. To make a sub-domain login to your control panel and click "domain management" inside of domain management you will see a place to manage and add sub-domains.
Other Q. I cant find answer to my question what should i do?
A. Please click here and send us email, we will reply to you within 24-48 hours.
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HOME | ABOUT US | HOSTING SERVICES | PARTNERS | NEWS & EVENTS | SUPPORT | CONTACTS Copyright © Sleepyhost.com |
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